How Dispatify was Built

We were working deep inside a logistics company with a turnover of hundreds of thousands of dollars. They were moving everything - freight, vehicles, heavy equipment, and everything in between. Our original task was to build an internal tool (confidential project) for them. But as we got closer to their internal operations, a much bigger problem started to surface.

Shipments were being managed in Excel spreadsheets (not just one). Multiple versions, scattered across devices, links, and departments. Slack was the main system of communication. Vital shipment details lived in private messages and could easily get lost in channels.

We saw freight listed as vehicles, notes that made no sense, and at the same time customers promised top-tier service. Profits were lost with no trace. Some dispatcher's long-left shipments became someone else's nightmare.

It was clear: the company was doing serious volume, but its internal operations were held together with duct tape.

So we built the most minimal internal version of what would later become Dispatify - a barebones app, put together in just a few days. We showed it to management. They were hooked. We brought it to dispatchers. They liked the concept, but didn't hold back on criticism.

We took the criticism, adjusted the prototype, and improved the app.

Week by week, side by side with the actual operations team, that prototype evolved.

So we kept building. Clean separation of roles. Internal messaging. Live syncing. Built-in analytics. To-dos. Reminders. Dispatch-focused workflows.

Things operations teams actually needed, not what we guessed they wanted.

And now after 1 year of development, we even launched Dispatify's 3rd and yet the best version to the world - Dispatify V3.

And that's how Dispatify was born.